Cancellation Policy

Orders can be cancelled before they are shipped from our warehouse.

  • If the order has not been shipped, a full refund will be processed.
  • Once the order has been dispatched, cancellation requests cannot be accepted.
  • Refunds for cancelled prepaid orders will be credited to the original payment method within 5–7 business days.

To request an order cancellation, please contact our customer support team as soon as possible with your order number.